What is Support & Maintenance?
Whilst being central to the continuity of your core business, IT is not your core business. Businesses cannot afford outages caused by an IT infrastructure that is not robust and resilient.
Components Plus has a track record of providing reliable IT systems that support businesses of all sizes and shapes. Local Government, healthcare and small businesses alike use Components Plus as their trusted IT service provider.
All support calls are acted on within a time-frame specified in a service level agreement (SLA). The SLA may involve Components Plus undertaking regular preventative maintenance and monitoring of backups, antivirus and anti-spyware applications, and servers.
Why Your Organisation Should Turn to Components Plus
Established in 1988, and focussing on the South East of Melbourne and the Mornington Peninsula, key to the ongoing success of Components Plus is the ability to provide high quality service to our customers.
Our accredited IT consultants and technical staff maintain rigorous industry certifications to ensure that products being supplied by Components Plus will be implemented, maintained, serviced and supported by Components Plus.
When Components Plus undertake to maintain the computer network, your tailored service agreement can incorporate some or all aspects of the computer network.
Components Plus have a proactive IT monitoring service available and also provide telephone and email support as part of our agreement.